Yelp & Google Reviews

They really know what they're doing and their rates are reasonable.
GREG Z.
Upland, CA

Very please with their service. Our stainless steel beer wall at Hidden Craft looks brand new

O.J./Downton San Diego

My stainless steel kitchen counter top and sink lost some of its shine and acquired some scratches over the years. I found these guys thru Nextdoor who had raved reviews from people who used them. I called and from the get go, have been very happy with their service and happy to say my counter looks brand new again. Thank you for making it look so great again!! Highly recommend!

R.L. /Delmar - San Diego

They are true miracle workers. What impressed me most was how much care they took—they don’t rush the job and only finish when everything looks absolutely perfect. If you’re considering them, don’t hesitate. You won’t be disappointed!

OG. Santa Monica.

I can’t recommend Scratch Off Stainless highly enough! Their customer service is outstanding—friendly, prompt, and incredibly professional. We had deep scratches on our stainless steel sink from a filtered water spout installation, and I honestly wasn’t sure it could be fixed. But after they worked their magic, there wasn’t a single sign of damage. The sink looked better than new!

Tim and the team came in and helped restore my stove in a timely fashion. They were all very warm and friendly whenever I had any questions about the process or how to care for my stainless steel. JF. San Diego, CA

I would highly recommend ScratchOff Stainless to anyone in need of their services. They are a top-notch organization that truly cares about their clients and sets the standard for excellence in their industry. Thank you, Tim, for your hard work and dedication! Gracia AJ. San Diego, CA

I just wanted to take a moment to express my gratitude to ScratchOff Stainless for the outstanding level of service they provided. From start to finish, they went above and beyond to ensure that my needs were met and exceeded. Econedi Los Angeles, CA

The quality of the work they delivered was exceptional. The final results far exceeded my expectations, and I am truly impressed by their level of expertise and skill. Ribeiro D. San Marcos, CA

I really liked the service offered by the company Scratchoff Stainless. Almeida I. San Diego, CA

What stood out to me the most was their attention to detail and personalized approach. They took the time to understand my specific needs and preferences, and tailored their services accordingly. The team was friendly, professional, and always willing to go the extra mile to ensure my satisfaction. Thank you, Tim! Elijah Massey San Diego, CA

Tim is a very professional and friendly person. The work done by him and his team is spectacular! The company ScratchOff Stainless is the best. I highly recommend it! Murilo A. San Marcos, CA

Very pleased with the repair work that the owner Tim did on my stainless steel stovetop. He is friendly, professional and super thorough in the work that he does. Thank you for your help Tim! Kayvon E.

We had an emergency situation and needed sinks fixed ASAP. I called Tim late at night and he got back to me right away and was able to make it out the following day. He did an incredible job and even worked around other people as a courtesy so we could accomplish multiple things at once. If it weren't for this company, I would have lost a lot of money. Life savers!!! Callum S. Los Angeles, CA

My appliances came out beautifully!!! I love going into my kitchen now! I highly recommend this company and their customer service is fantastic!! Beyond awesome!!! Audra C.

They do an exceptional job in restoring scratched stainless steel. Tim Mick, the owner is upfront and tells you what he can achieve. He is proud of his work and goes above and beyond to obtain a near flawless finish. I highly recommend him to eliminate and restore stainless steel. Juan M. San Diego, CA

We have a 19-year-old Kitchenaid stainless steel range that we still love. The problem was, over the years, we had scratched and marked up the pretty surface. The range still functions like it was new; but the finish told a different story. Tim from Scratchoff Stainless fixed the scratches in just 1.5 hours. The final product? It looks brand new! Better than the thousands we would've spent on a new unit. Plus Tim and his partner Margarida were just really pleasant to deal with and the price was reasonable. Mary M. Encinitas, CA

Tim does wonderful stainless restoration. My range top, sink, and grill all look wonderful! I am very happy with the work and would definitely use this company again for stainless restoration. Donna W. San Diego, CA

Tim spent several hours restoring my fridge to perfection. Couldn't be happier with the whole experience. Mark L. San Diego, CA

We recently had our kitchen remodeled and purchased all new beautiful Thermador stainless steel appliances. I hadn't had my beautiful range top for 2 weeks before my husband put a nice size scratch in it while cleaning it. I know it's just a scratch and things happen, but when you bust your a** to buy nice things, it's great if they can stay nice for just a bit longer than 2 weeks. Any who..I found ScratchOff on Yelp, and reached out. John immediately responded, was professional and my appt was set for the following week. He came out and as promised, removed the scratch and my range top was restored to prestine condition. My husband is most thankful. The couch was getting pretty uncomfortable. (Just kidding) But seriously, thank you and I HIGHLY recommend ScratchOff! Deirdre A. West Hills, CA

I could not be more impressed with Tim and the ScratchOff team. They were very professional, timely and competitive in repairing our damaged fridge. I would highly recommend them for all stainless steel repairs… Craig O. Palms, Los Angeles, CA

First off, I am finally catching up on several of my reviews that are long overdue (4 months to be exact) due to health issues. I am finally able to get back on track to review several of my contractors who have done a wonderful job. Scratch Off Stainless is one of those contractors. Tim was scheduled in Mid-December 2021. With Covid, the holidays around the corner and other delays, we both had to make a couple of changes in the scheduling. When Tim came over, he did an outstanding job. There were some scratches on my brand new Wolf gas range made by another team of contractors during my kitchen remodeling. Tim was polite, knowledgeable and reasonable in terms of pricing. I was pretty upset when this other contractor put these scratches on an expensive range, which had only been in my kitchen for 5 days. But Tim erased all those scratches, and made my gas range new, like it never happened. Attached are 2 photos of the range with the scratches and 2 photos after Tim's work. I am so pleased with the restoration results. This is definitely a company that I would recommend. Isabelle L.
Burbank, CA

We had our 19 year stainless steel sink refinished and it looks brand new.  They arrived when they said they would, called ahead to let us know they were on their way. We are very happy that we found them and highly recommend them.
Jennifer L.
Glendale, CA

I didn't get a sink fixed but I spoke at length with the owner and he was able to tell me some interesting facts about sinks. He explained what the numbers mean in gauge when your out looking for a stainless steel sink. Also how to care for the one I already have. A super nice person!
Dede M.
Los Angeles, CA

I will hire them again and again as needed. Professional, friendly, great follow through and above all, beautiful work getting deep scratches out of our stove top. Amazing!!!!!!!!! Kyle H.
Los Angeles, CA

Great service and amazing work. Cooktop looks brand new. Owner is amazing. Would use again and highly recommend.
Josh R.
West Hills, CA

Exceptional workmanship and above and beyond customer service! I would highly recommend them for refurbishing stainless steel. My cleaning crew inadvertently scratched a client's Sub-Zero refrigerator. I seriously thought that I was going to have to replace the costly SS panel. Thankfully, John was able to restore it for a fraction of the replacement cost. My client was extremely satisfied with the finished job, which ended up saving me a ton of money!!!!
Christine H.
Mission Viejo, CA

One day pet sitting, I wiped down counter with an anti-bacterial wipe. Saw smudges on fridge out of the corner of my eye and wiped those down, too. Duh.  Panicked, I called ScratchOff and Rocky was like a therapist, walking me through what they could do to help. I needed solutions before I called the owners with bad news. Turns out, the owners want a new fridge, so my head was not on the platter like imagined.  Point of this review to share my experience with their customer service. If the way ScratchOff cares (patient, resourceful, professional) for the equipment is anything how they take care of their clients and potential clients, you will be in good hands. Thanks again!
Sharon R.
Seattle, WA

I have all high end stainless steel appliances in my kitchen.  I needed someone to repair scratches on each appliance and what appeared to be dripping stains from some type of spray cleaner. I contacted Scratch Off over the web and was quickly contacted by its owner, Kevin Wagner.  He was responsive, polite and patient as we tried to work out the best time for him to come over, even though it took multiple emails!  Unlike most service companies or contractors, Kevin had no problem using email or texts.  I really appreciated this given my busy schedule. When it came time for his service call, Kevin was not only on time but prepared to fix my appliances immediately.  Unfortunately, the job was bigger than he anticipated.  However, he honored his original quote without any discussion. Another bonus was that he was great with my puppy who normally needs to go outside when strangers come! All in all, I would highly recommend Kevin and ScratchOff.  A very nice, hard working, honest guy who provided great service and left my appliances looking brand new.
Angela G.
Hidden Hills, CA

Kevin just left my house and was fantastic to say the least. Very professional and honest. He was hired to do my dish washer, stove top and sink which has acquired scratches over time. Unfortunately he  was not able to do much with my stove due to so many curves but he was honest with me about it and came down a little on cost due to this. My sink and dishwasher look like new, he was very polite, and QUICK! I am a busy bee and that was a total plus! He was on time and I would 100% recommend him and use him again for scratches on my stainless steel appliances!
Breana K.
Los Angeles, CA

Kevin saved the day and our SubZero fridge ! I had some very annoying swirl marks on the fridge door that were driving us crazy and greatly detracted from our beautiful kitchen - ugh! Kevin correctly analyzed our issue and within 15 minutes our problem was GONE ! We highly recommend Kevin and kept his biz card at the ready for future repairs - we have 5 grandkids under 7!!!
Bill & Pattie
Manhattan Beach, CA

My wife and I would like to thank you for the spectacular stainless steel refinishing work you and Steve performed today at our home in Malibu. We were just hoping you would be able to reduce the scratches and swirling marks caused by improper cleaning to an acceptable level. However, we were totally amazed by your thoroughness, and diligence in removing just about every mark on the twin Sub Zero refrigerator and Freezer, then minimizing the marks on our 48" Viking range and hood to mere specs. The difference is astounding, and our high quality stainless steel appliances once again look new! We are very much impressed by your hard work, thoroughness, and very fair prices charged for restoring these appliances back to an outstanding appearance level. You can feel free to use us as references in the future, as we are only too happy to refer great craftsmen such as yourself.
Lou & Pam Nelli

I am a General Contractor in the Los Angeles area and discovered this amazing team of professionals when one of my clients maids damaged some new appliances. I was called to see the damage and located ScratchOff through an internet search. Shocked to actually speak to a human being that was attentive, courteous and professional was a breath if fresh air. Scheduling was easy and fast and the workmen arrived on time and prepared to do the work immediately. The men sized up the job, gave me a price and proceeded to restore the appliances. They knew what they were doing and the result was impressive.  This was an extremely picky client which rarely is satisfied, with action appliance's performance everybody was happy. Easy to work with, reliable, professional and clean always makes my life easier. I thank you.
Les DeMarco
RAB Inc.

I bought a floor sample Sub-Zero refrigerator for my home that was covered in scratches. Kevin from ScratchOff Stainless came out to the house and in 2 hours, the fridge looked like it was brand new out of the box. The service was great and my fridge looks perfect!
Matt K.
Hollywood Hills, CA

Thanks for the one day service you gave me on Kay West Development. He owed me twenty three thousand  dollars on the project, and would not pay me until we got the scratches off the refrigerators. They all turned out great, you couldn't tell that they were ever there. Thank You.
David Watson
Kiva Kitchen & Bath

For being in the service industries for 20 years now the biggest problem was stainless steel repair but now with ScratchOff Stainless it's been a money saver. I have been with Sub Zero and Wolf for over 20 years and I have been dealing with ScratchOff for over 13 years now. I had two hoods that were damaged by an installation company and ScratchOff came out and repaired both hoods within a few hours and we were able to resell the hoods as good as new. In the past we would have to scrap the hoods and each hood cost us about $1100.00, so as you can see this service that ScratchOff supply have been a life saver for us here at Sub Zero West. Thank You.
Glen Marques
Sub-Zero West LA

We recently remodeled our kitchen and purchased new appliances. When the range was being installed it was scratched accidentally in several places. One of the scratches was about 4 inches long and after the installers tried to remove it themselves but could not get it out. It actually looked worse. We called the range company to find out what it would cost to replace the piece that was scratched and it was over $1000. I then called several places that sell high end appliances and was referred to ScratchOff Stainless. Kevin came to our home and was very thorough and explained what he would be doing. When he started my wife and I were concerned that it might not work or it would not look the same. After a little over an hour Kevin called us over to look at the range and to our surprise all the scratches were removed. Kevin was professional and we can not say thank you enough for the outstanding work he did. He was professional and would recommend him to anyone. Thank you Kevin for bringing our range back to its original look!
Mike and Judy Mirabella
Mission Viejo, CA

John was very professional from the first contact. Efficiently Communicated for scheduling and updates. Removed scratches and made our built in refrigerator look great again. Upon arrival set up tarps and taped hardware; kept a clean work area and cleaned up upon completion.  Overall very happy with the work and  fair pricing. (Our original quote was for a a few scratches; he had to do the whole door AND freezer door to match with same finish) He did not rush or compromise the work on account of prior time estimate; I am very appreciative of such work habits especially working with European (pricey) built-In appliances as not to affect cosmetic appearance but enhance it as hired to do. Sera S.
Burbank, CA

We purchased an old french door stainless steel refrigerator that had scuff marks. John worked on the finish made it look brand new! Even the handles look brand new. We highly recommend him because he works hard and does a great job. If you want old stainless steel appliances to shine and look really good he can do wonders. Theresa Y.
Bellevue, WA

John really took his time and carefully worked to remove scratches on a brand new cooktop I stupidly scrubbed w a Scotchbrite pad. They went out of their way also to schedule a time that was good for me and during the whole process was incredibly patient to answer all my newbie questions.
Dale D.
Los Angeles, CA

John and Rocky are the best! My house was damaged in the Woosley fire and everything had to be packed out, when my appliances were packed back in there was quite a bit of damage to my stainless steel finish on my refrigerator. Nobody was able to clean it properly and then I got the bright idea to Google a stainless Refinisher and found Scratch Off. I didn't think anyone could save my appliances but they did. My fridge looks like new and John was nice enough to clean the rest of my stainless appliances while he was here. I highly recommend them! I am so grateful I found them and didn't have to replace my refrigerator/freezer.
Cyndi V.
Agoura Hills, CA

John is very professional. He worked on my stainless steel Hood. The result was good. He also give me good recommendation of which stainless steel cleaner to use.
Michael C.
San Marino, CA

After having a panic attack about my ruined stainless steel sink, John was a life saver! My sink looks absolutely brand new. He was very professional and worked in a timely manner. He was also so kind to educate me on how to take care of my stainless steel so mistakes and discoloration do not have again. Considering I have all stainless steel appliances I have, I was so thankful for the helpful tips. Definitely the go-to guy for all your stainless steel needs! Jazmin K.
San Marino, CA

Our cleaning person used the green side of the sponge on our $4,000 stove top. We were pretty upset!   When I spoke to John, he said he could fix the stove top to look as good as new. John was extremely professional and did an amazing job. John also cleaned up around the work area and it was like he was never there....except for the restored "unscratched" stove top. Having a kitchen full of stainless steel appliances with young kids around, it's great to know we have someone we can contact to fix any accidental scratches that may happen. I highly recommend John and will use him in the future but hopefully not too soon.
L S.
Manhattan Beach, CA

I'm wrapping up a seven month remodeling project at our home during which my brand new appliances where scratched. I reached out to John at ScratchOff Stainless for guidance and help. John came by my house looked at my appliances, explained the process and give me a quote. He was also very frank about my expectation levels and what could and could not be restored. The results were incredible. John was able to bring my appliances back to looking like new again. I highly recommend ScratchOff Stainless.
Daniel M.
Sherman Oaks, CA

John just left my home after working miracles on my over-sized side by side refrigerator and my stove top. I never thought all the scratches would come out but they did and my appliances look brand new. Highly recommend this company and I would definitely use them again.
Ivy K.
Malibu, CA

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