Our Happy Customers
I have all high end stainless steel appliances in my kitchen. I needed someone to repair scratches on each appliance and what appeared to be dripping stains from some type of spray cleaner. I contacted Scratch Off over the web and was quickly contacted by its owner, Kevin Wagner. He was responsive, polite and patient as we tried to work out the best time for him to come over, even though it took multiple emails! Unlike most service companies or contractors, Kevin had no problem using email or texts. I really appreciated this given my busy schedule. When it came time for his service call, Kevin was not only on time but prepared to fix my appliances immediately. Unfortunately, the job was bigger than he anticipated. However, he honored his original quote without any discussion. Another bonus was that he was great with my puppy who normally needs to go outside when strangers come! All in all, I would highly recommend Kevin and ScratchOff. A very nice, hard working, honest guy who provided great service and left my appliances looking brand new.
Hidden Hills, CA
Kevin just left my house and was fantastic to say the least. Very professional and honest. He was hired to do my dish washer, stove top and sink which has acquired scratches over time. Unfortunately he was not able to do much with my stove due to so many curves but he was honest with me about it and came down a little on cost due to this. My sink and dishwasher look like new, he was very polite, and QUICK! I am a busy bee and that was a total plus! He was on time and I would 100% recommend him and use him again for scratches on my stainless steel appliances!
Los Angeles, CA
Kevin saved the day and our SubZero fridge ! I had some very annoying swirl marks on the fridge door that were driving us crazy and greatly detracted from our beautiful kitchen - ugh! Kevin correctly analyzed our issue and within 15 minutes our problem was GONE ! We highly recommend Kevin and kept his biz card at the ready for future repairs - we have 5 grandkids under 7!!!
BILL & PATTIE
Manhattan Beach, CA
My wife and I would like to thank you for the spectacular stainless steel refinishing work you and Steve performed today at our home in Malibu. We were just hoping you would be able to reduce the scratches and swirling marks caused by improper cleaning to an acceptable level. However, we were totally amazed by your thoroughness, and diligence in removing just about every mark on the twin Sub Zero refrigerator and Freezer, then minimizing the marks on our 48" Viking range and hood to mere specs. The difference is astounding, and our high quality stainless steel appliances once again look new! We are very much impressed by your hard work, thoroughness, and very fair prices charged for restoring these appliances back to an outstanding appearance level. You can feel free to use us as references in the future, as we are only too happy to refer great craftsmen such as yourself.
LOU & PAM NELLI
I am a General Contractor in the Los Angeles area and discovered this amazing team of professionals when one of my clients maids damaged some new appliances. I was called to see the damage and located ScratchOff through an internet search. Shocked to actually speak to a human being that was attentive, courteous and professional was a breath if fresh air. Scheduling was easy and fast and the workmen arrived on time and prepared to do the work immediately. The men sized up the job, gave me a price and proceeded to restore the appliances. They knew what they were doing and the result was impressive. This was an extremely picky client which rarely is satisfied, with action appliance's performance everybody was happy. Easy to work with, reliable, professional and clean always makes my life easier. I thank you.
I bought a floor sample Sub-Zero refrigerator for my home that was covered in scratches. Kevin from ScratchOff Stainless came out to the house and in 2 hours, the fridge looked like it was brand new out of the box. The service was great and my fridge looks perfect!
Hollywood Hills, CA
Thanks for the one day service you gave me on Kay West Development. He owed me twenty three thousand dollars on the project, and would not pay me until we got the scratches off the refrigerators. They all turned out great, you couldn't tell that they were ever there. Thank You.
Kiva Kitchen & Bath
For being in the service industries for 20 years now the biggest problem was stainless steel repair but now with ScratchOff Stainless it's been a money saver. I have been with Sub Zero and Wolf for over 20 years and I have been dealing with ScratchOff for over 13 years now. I had two hoods that were damaged by an installation company and ScratchOff came out and repaired both hoods within a few hours and we were able to resell the hoods as good as new. In the past we would have to scrap the hoods and each hood cost us about $1100.00, so as you can see this service that ScratchOff supply have been a life saver for us here at Sub Zero West. Thank You.
Sub-Zero West LA
We recently remodeled our kitchen and purchased new appliances. When the range was being installed it was scratched accidentally in several places. One of the scratches was about 4 inches long and after the installers tried to remove it themselves but could not get it out. It actually looked worse. We called the range company to find out what it would cost to replace the piece that was scratched and it was over $1000. I then called several places that sell high end appliances and was referred to ScratchOff Stainless. Kevin came to our home and was very thorough and explained what he would be doing. When he started my wife and I were concerned that it might not work or it would not look the same. After a little over an hour Kevin called us over to look at the range and to our surprise all the scratches were removed. Kevin was professional and we can not say thank you enough for the outstanding work he did. He was professional and would recommend him to anyone. Thank you Kevin for bringing our range back to its original look!
MIKE and JUDY MIRABELLA
Mission Viejo, CA